To ensure smooth processing of your commission request, please provide all requested information accurately and completely. Incomplete forms may result in delays, misunderstandings, and potentially the inability to fulfill your request.

Deposit Policy:
A non-refundable deposit of 50% of the total project cost is required to secure your spot on the project schedule. This deposit covers initial materials and labor costs.

Payment Methods:
We accept payment through PayPal.

Terms and Conditions

By submitting a commission request, you agree to the following terms and conditions:

1. Deposit: A non-refundable deposit of 50% of the total project cost is required to secure your spot on the project schedule. This deposit covers initial materials and labor costs.

2. Timeline: Please allow a minimum two weeks for completion of your commissioned item.

3. Changes: Any changes to the original commission request may incur additional fees.

4. Refusal of Requests: We reserve the right to refuse any commission request.

5. Payment: Payment can be made through PayPal.

6. Shipping: Shipping costs aren't set by Neianize but the shipping company and will be added to the final invoice.

7. Returns and Exchanges: Due to the custom nature of our products, returns and exchanges are not accepted. However, we will work with you to resolve any issues.

8. Intellectual Property: All designs and creations remain the intellectual property of Neianize.

Please note that these terms and conditions are subject to change without notice.

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